PelaoHelp for profiles, publishing, safety, purchases, and policy questions in Pelao.
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Help for profiles, publishing, safety, purchases, and policy questions in Pelao.

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Support

Answers for profile, publishing, safety, and support issues in Pelao.

Frequently Asked Questions

How do I update my profile in Pelao?

Open your profile area, edit the details you want to change, and save the update once everything looks right.

How can I publish a new check-in?

Use the publishing flow inside the app, select the media or text you want to share, review the result, and submit the check-in when you are ready.

What if I need to report or block another member?

Use the report or block options available on the relevant profile or content item so the safety flow can review the issue, usually within 24 hours for objectionable-content or harassment reports, and help manage unwanted behavior.

Still Need Help?

If you still need help with Pelao, email support and include the details that will help us review your request quickly. If your request involves objectionable content, harassment, or another safety concern, include the relevant profile, member, or content details so the report can usually be reviewed within 24 hours.

Email:

Policy Pages: Use the linked Privacy Policy and Terms & Conditions for reference.